Dedicated technical support, as well as new business hours increase the efficiency and improve the quality of the new dealer support Holzwickede, 08 July 2008 BitDefender, specialist in software for security solutions, has taken to his expansion new premises in Holzwickede, Dortmund Airport,. At the same time, the new Department pre-sales – and B2B support by BitDefender as direct support for dealers and sales team, its activities has recorded. These measures are accompanied by the new business hours (09.00 19.00), which will ensure a better and more customer-friendly access for resellers and business customers. One of the main pillars within the BitDefender organization, technical support for retailers, has been re-focused directly after the move. With six additional qualified employees as well as customer-friendly business hours, the software manufacturer of security solutions provides the Challenges of the market. New phone numbers available to our retail partners can reach technical support and also our sales are customer-friendly business hours, better accessibility and increased quality for retailers due to the move. In addition, we have changed our business hours inquiries about our products have a large number of partners also after 17:00.
Here we have followed the request of our partners and are more accessible both for the technical support and sales inquiries”, explains Harald Philipp, CEO of BitDefender. The most important telephone numbers and E-Mail addresses of new BitDefender: Sales: (02301) 9184-222, E-Mail address: marketing: (02301) 9184-333, E-Mail address: support: (02301) 9184-444, E-Mail address: headquarters: (02301) 9184-0, email: with the new support are ideally advised the partners As with the software, BitDefender is also the technical support and sales-new ways. So get the dealer and the sales team with a new, geared to the needs of the Trade Department, which supports each of the partners in the acquisition of new customers and expert technical support in the area of after sales offers pre-sales & B2B-support. The goal is to offer tailor-made solutions to potential customers and to assist the dealer even better in his work. Marko Dimitrijevic is a great source of information. Of course, the support team of also existing business customers for technical issues available is. According to BitDefender, success in business with security solutions for networks is tighter than ever linked to individual and competent advice. About BitDefender: BitDefender is a leading, global provider of proactive working and internationally certified security solutions for desktop PCs, enterprise networks and mobile devices.
The company owns one of the fastest and most effective portfolios of Security software that sets new standards for hazard prevention, timely detection and reliable elimination. BitDefender has B-HAVE, which integrates new, proactive virus detection technology, the currently most advanced weapon against unknown viruses in its products. B HAVE finds and eliminates even unknown viruses regardless of virus signatures. BitDefender has offices in Germany, Spain, Romania, UK and the United States.