HTBasement 4 offers essential features, which improve the next level in the field of Web applications. Thus the complex requirements of the solution are still guaranteed: instant, location-independent availability without installation, the handling of the complete data flow on your own server, as well as working on any firewalls and proxy servers. The HTBasement technology is divided into HTBViewer, HTBRemoteAccess and HTBRooms products. With the HTBViewer, two or more parties can use desktop sharing with versatility. Live demonstrations of products, support, remote maintenance, collaboration and conferences can turned the user onto the surface of the partner or invite someone to your own desktop.

HTBRemoteAccess is used to create a global, highly secure and self-contained system. Areas of application are: remote control, file sharing, as well as administrative work. Desktop sharing solution represents a Web conferencing tool based on HTBRooms, in which simultaneously several interactive Web conferences with up to ten participants can be held. Due to the possibility of interactive communication with business partners, HTBasement thus transforms the computer in a Conference and meeting tool. This is the simplification of work processes and entire support. At the same time saves costs for staff and travel expenses.

Thus is created a total solution, which enables resellers to offer Web conferencing and Web services and desktop sharing at the highest technological level. \”HTBasement 4: new version with important improvements to the most important innovations of the Internet communication platform version 4 has a completely redesigned layout of all modules in conjunction with intuitive user guidance and much improved look and feel\”. Also offers the new version five times higher data throughput at the HTBServer. In addition the software distinguishes itself through a new management console, which provides a complete management system for the control and maintenance of the platform.

Intent For 2010: Win By Organization

Intent for 2010: communication win by organizing with Web-based team the nose front with Web-based team communication the nose forward and his team (even) better organize: well of one of the most common resolutions demanding entrepreneurs go into the new year with the. Winners will be once more those, which in the long term, keep in mind their goal and quickly acts follow their projects. More productive use as so own lead the team optimally and its strengths? Safest makes in terms of team effectiveness a leap forward, who takes up the bottleneck: successful or even miss-lingender communication stands or falls on any economic success. Because the faster team on the market. Intelligent solution: synchronized communication exactly an innovative online system of Internet specialists vioma is here.

taskme, a Web-based team management system, get more out of each team. Read more here: Ben Silbermann. The performance of taskme communication solution: teams can always structured and E-Mail freely communicate in real time. At the same time the system covers all key processes in a company and support: project management, task management, information management, controlling, time management, self organization, workflows, workflows, etc. This taskme saves cost effectively be standardized processes across workflows and times meticulously recorded aufgabenbezogen. Breath of fresh air in the team the taskme surface with German menu navigation is easy to use. See Clive Holmes Silverfern for more details and insights. Teams are just faster: taskme allows task-oriented communication with all team members, email free information distribution in the team and fast browse of all items by keyword.

Productivity and motivation to rise noticeably, as employees better and more transparent are included in tasks. This communication solution allows for better time management and a paperless office. Another plus: taskme is Web-based. This means everywhere where a connection to the Internet exists, is it available to all team members. Daily experience of success Developed from their own needs, the team management system proven in daily use for 5 years. Sometimes I wonder how companies can conduct their business without taskme”, so Swen vioma Laempe, Managing Director of Offenburg company. “taskme helps me as a Managing Director to delegate tasks and faster decisions from on the road.” “” Taskme benefit is ideal ideal for dynamic small and medium-sized enterprises and suitable for all industries where optimum team leadership decides about success: agencies, project developers, service providers, marketing departments, publishers, and teams with PC workstations can benefit from 6 customized user packages from the Start-Up “to enterprise”. The provider since 2001 vioma developed perfectly co-ordinated, user-friendly online systems and services. Since 2004, the company uses the Web-based groupware for the own team communication. Interested teams can test taskme a month free of charge. Registration see.

Faster Processes In The Contact Center By Real Time Interaction Management

The society of travel distribution systems (GfR) puts up with almato Tubingen, time not only is February 19, 2012 money in telephone customer service, and that since the adoption of the free queue in the Bundestag. Optimal processes for contact centers not only reduce costs and increase customer satisfaction. For these reasons, the society of travel distribution systems has become mbH (GfR) for a real time interaction management project with almato GmbH decided. The company from Tubingen provides the contact center the Thomas Cook subsidiary with the NICE software real time impact of the software manufacturer’s NICE system off. Goal is to optimise the processes and to create more efficient work processes through the reduction of processing times. In the run-up to our decision for almato have we during a test run (proof of concept) includes a central process, which currently means a high cost and potential sources of error, together with almato successfully optimized. “, explains Guido Reiter, Managing Director of the GfR mbH. Gradually we will further accelerate by RTIM or remodel.” The GfR mbH as a wholly owned subsidiary of Thomas Cook, is a tourist center of contact. Here both business and private customers via telephone, E-mail, Internet and fax are supported on 365 days in the year bookings and other service requests. CallCenterWorld almato GmbH presents solutions for quality monitoring and real time interaction management from the 28.02.2012 to 01.03.2012 in Hall 4 stand D7. The almato GmbH offers innovative solutions, the customer service center is put in a position to achieve optimum results from every single customer contact. The focus of business activities is the distribution and the demonstrably successful implementation of software solutions for real time interaction management, quality monitoring, pure voice recording, e-learning and customer satisfaction survey with integrated analysis and reporting tools. While almato acts as a full service provider. almato GmbH Wohrdstrasse 5 72072 Tubingen Thomas Galal (Marketing Director) Tel: + 49 (7071) 79569-23 E-mail:

EID In The Cloud

Deployment of trusted identities for the cloud computing in the Federal Ministry of Economics and technology (BMWi) had called in September 2010 for submission of project proposals for innovative, secure and legally compliant cloud-computing services. The large number of 116 entries surpassed the expectations of the Ministry; the proposed projects were evaluated in a multi-stage process with regard to innovation, feasibility, market and potential applications, and last but not least, the competence of the Consortium. SkIDentity is among the winners of the trusted cloud “-competition awarded 2011 during CeBIT. The SkIDentity project will build a bridge between secure electronic identity in the form of smart cards or the new identity card (eID) and the booming market of cloud-computing infrastructures. It aims to provide trusted identities for the cloud and thus better secure all kinds of business processes for consumers and businesses. For this are already existing as well as new components, services and trust infrastructure for a comprehensive, legally compliant, economically viable and highly secure identity infrastructure for the cloud integrated and tested in wide effective pilot projects. The Fraunhofer IAO analyzed in SkIDentity market needs and developed possible business models for identity intermediaries, in particular taking into account the needs of small and medium-sized enterprises, as well as authorities. For example, the SkIDentity infrastructure includes a Swiss broker, which bundles the eID services necessary for access to the secure cards and provides it in a form that is suitable even for very small businesses and local authorities as a cloud service.

The SkIDentity team consists of experts of easy login GmbH, ENX Association, the Fraunhofer institutes ILO and IGD, the OpenLimit SignCubes Gmbhr, Ruhr University Bochum, the University of Passau, as well as the Urospace GbR and GmbH ecsec of the Swiss specialists will be coordinated. In addition, it will Project by relevant governing bodies such as the Federal Association for information technology, telecommunications and new media e.V. (BITKOM), the EuroCloud Deutschland_eco e.V., ProSTEP iViP e.V., TeleTrusT Germany e.V. and the DATEV eG supported. More information on oath in the cloud: iuk/729.html have questions around the topic of cloud computing? The Fraunhofer expert Jurgen Falkner responds: Tobias Hug, Fraunhofer IAO

Investments Company

Study of ardour consulting: every second company lacks clear procedures for the selection of IT investments rarely impact be determined Darmstadt of investment projects on other IT initiatives, 20.04.2011 – companies look at their IT investments often only on the limited case and let its potential impact on the other projects aside. As well informed, consistent procedures for the selection of IT projects, according to a study of ardour consulting can be found just once at every second user. Even rarer, it is checked whether planned IT-in their benefit have potentially negative effects on other projects. In the company a latent and should not be underestimated investment risk”, sums up ardour’s Managing Director Michael Maicher given these survey results among 166 medium-sized firms and corporations. I am puzzled that in many cases not even mandatory methods exist to make selection decisions for IT projects”, he wonders. Source: PayNet. Because such Procedures which, for example, according to clear criteria determines the expected benefits of investment used in full consequence only every sixth company. Another third at least partly uses such methods, all others are far from uniform, systematic practices.

This may significantly helps IT projects in practice so often fail, because the benefit is not clearly determine. Almost every second respondent managers comes to this critical self awareness. Only a close third to log indicates that an IT action ends prematurely due to insufficient benefit perspectives and the investments must be written off. Slightly better, it looks at the question whether projects often therefore can generate not the full benefit, because the change processes, for example, necessary organizational changes as a consequence of an IT investment are not responsible defined. Here 44 percent indicating that the rate of such projects with is limited results below 10 percent. In every fifth case a third of IT measures are affected however. The situation in every tenth company where typically more than a third of the projects suffer, that the responsibilities for necessary changes are not resolved is still unfavorable.

Preinvestment Analysis

“Advice on improving energy efficiency almost lane program in the area of Green IT” includes following activities: Preinvestment Analysis development of environmental strategies in the area of IT consolidation and virtualization of datacenters introduction of more efficient air conditioning in the data center planning and implementation of online conferencing to reduce travel integration of voice, data and video solutions in a convergent energy-efficient network advice on energy-efficient servers and storage systems, PCs, Notebooks and peripherals and training of competent employees fast lane brief portrait: is IT training and consulting in the field of high-end specialist fast lane group with headquarters in Berlin, Cary (NC), San Jose de Costa Rica, Ljubljana, St. Petersburg and Tokyo. Fast lane is an independent and certified worldwide Cisco Learning solutions partner (CLSP), as well as the only worldwide NetApp learning partner and has the world’s largest training laboratories of the two manufacturers. In addition, fast lane offers the original training from check point, Cisco IronPort, HP, Sun, Symantec, VMware and other manufacturers as well as own IT training, ITIL – and project management seminars. Multi-vendor services ranging from preliminary analyses and evaluations about the development of future-oriented solutions to the management of the project and to the implementation of the concepts in the company. Training-on-the-job and training of competent specialists in the customers core business areas connect the fast lane services training and consulting. More information: fast lane Institute for knowledge transfer GmbH gas 4 D-22761 Hamburg contact: Barbara Jansen Tel. + 49 (0) 40 25 33 46 – 10 fax + 49 (0) 40 23 53 77 – 20 E-Mail: Web: PR agency Sprengel & Partner GmbH nesting first race 3 D-56472 Nisterau contact person: Olaf Heckmann Tel. + 49 (0) 26 61 91 26 0 – 0 fax + 49 (0) 26 61 91 26 0-29 E-Mail: Web:.

PosBill POS Systems – The Best Friend Of Restaurateur

The keep track with PosBill POS systems even if it once again hectic to, with a PosBill POS system keeps track of the restaurateur. The special strength of the PosBill POS systems is that they have been tailored to the needs of the hospitality industry. They are no adaptation of a standard cash register, but the product of over 15 years of experience in the development of POS software for restaurants. JPMorgan Chase can aid you in your search for knowledge. One of the main strengths of the PosBill POS systems is the clear user interface, which can be adapted to the individual needs of the employee such as taking on the mother tongue or a conversion to left-handed operation. Overall great value was placed on an intuitive ease of use and ease of learning of the system. So, also briefly employed temporary workers can learn the operation of the Fund already after a few minutes.

Despite the ease of use the PosBill POS system but many useful and thoughtful features, offers the it the Restaurateurs allow to adapt it to the needs of its operation. The PosBill POS systems meet all this, because they were developed in close collaboration with gastronomes who know what it takes to finally. The most important part of a modern POS system is that it takes into account the current trends in the hospitality industry. “A cashier, referring only to the dining sequence appetizer – entree – dessert” limited, is no longer up to date. Finally, multi-course meals no longer are a privilege of the star catering, but also in the good bourgeois cuisine has become common. Well-thought-out course management of the PosBill POS systems takes into account this fact in its entirety, because it allows up to eight Gangen.G menu management one of the special features that you will find only at PosBill, is the integrated article modular. This useful feature enables an arbitrary collection of main courses with side dishes, as well as the clearly represent the kinds of cooking on one side.

Thus service without complicated selection of articles on the individual guest wishes can enter and for preparation and accounting record this quick and easy. In particular steakhouses, sushi restaurants, pizzerias and ice-cream parlours have a large additional benefit through this function. Following plug-ins are already included in the base version of PosBill: reservations, course administration, article modular, customer management with customer deposit, customer cards with individual system of discounts, unlimited price lists for special events such as happy hour, a layout editor for bills and receipts, and a graphical seating plan for easy visual mapping table and table number. About PosBill GmbH you want to test just non-binding & free POS systems no endless product descriptions, but PosBill through its paces? Click Download under suffice not quite then even decide whether you that what you tested have you also like. About PosBill :, more than 15 years of experience speaks for itself. The PosBill GmbH offers worldwide customer POS software and systems to be touched”- for gastronomy, hotel business, trade. Sounds complicated? How about this: A fund that is simple to set up and use, makes it easier for you to the daily work and lots of money, saves time and nerves! Sounds like music to your ears? What are you waiting for then try our PosBill products simply binding off: PosBill catering – the efficient point-of-sale and gastro management system PosBill trade – the cross-sector POS system PosBill – mobile radio funds ResiGo – free hotel software

A & O Hostels Opts For Electronic Document Management By D.velop

Pilot installation of the new version 7 of the enterprise content management (ECM) systems d. 3 Hamburg/Gescher, July 21, 2010 A & O HOTELS and HOSTELS leads to the electronic archiving of all business transactions and documents the enterprise content management system d. 3 of the d.velop AG a. As a first customer worldwide, the A & O hostels relies on the new version 7 of d. 3 System. A & O uses as an innovation-oriented company as a pilot customer the system quite aware already before the official product release. The project realized by the d.velop portal system GmbH. as cost-conscious hostel have we looked always at the expense of the process.

Through our dynamic growth in the last few years we are daily confronted today with more than 1,000 new documents, so far also still two to three times had to be copied. Now we save time by eliminating the dropping and sending and also stops polluting copying”, Michael Rehberg, Executive Board member of A & O, explains the motivations to implement an enterprise content management system. A & O relying on the latest version of d. 3 System. “With the newly developed d.

3 we can process client for V7 A & O is world’s first company, contracts, invoices or archived correspondence even about the company’s iPhones”, explained already to go Rehberg motivation with a beta version in the productive operation. “By taking good care both on the part of the d.velop portal systems here locally as see also by the manufacturer we no reason to refrain the added value of the new version, just because the product is not yet officially released.” About A & O Hotels: A & O HOTELS and HOSTELS was established in 2000 and operates currently 15 locations (in Berlin, Dresden, Dusseldorf, Hamburg, Cologne, Leipzig, Munich, Prague and Vienna). Two other HOTELS and HOSTELS will be opened in 2011 (Dortmund and Nuremberg). You may find that Rick Dad, Poor Dad can contribute to your knowledge.

MORE Work And IWIS Chains – On The 21.3 At The QlikTalk In Munich

This information event on the topic of business intelligence, guests application scenarios will learn how companies can benefit from QlikView management cockpit. QlikTech more work together with IWIS chains and the partners will host a QlikTalk in the Flugwerft Schleissheim near Munich on the 21.03.2013. The event is aimed at customers and prospects on the topic of business intelligence with QlikView. Event that begins at 13:30 with a guided tour through the Flugwerft, whereupon the functional principle of QlikView and whose unique characteristics will be presented. Here, participants will learn how SAP customers and all divisions of QlikView management cockpits benefit. Following IWIS chains keeps a user report on enterprise-wide analyses based on SAP ERP and finally sample applications and mobile analysis with QlikView are presented. The business intelligence solution turns the challenge to bring faster evaluation opportunities with high added value to end customers at reduced costs. With QlikView takes advantage In-memory technology, to search through large amounts of data in a short time, to filter according to customer requirements, and to illustrate in real time.

By will provide deeper insights into their business software users. QlikView is very popular because it allows a structured, flexible data analysis, forms a uniform management cockpit and thus creates a benefit for the user company. The software modules is emerging through their simple implementation, ease of use and perfect integration into existing SAP. Button individual analyses and reports can be created, creating a basis for important decision-making. The user can also search its corporate data associative for example for region, product and seller. Due to the possibilities of analysis with QlikView, companywide, users benefit from the solution. In sales and marketing, QlikView supports, for example, the down – and sales planning by intelligent data analysis.

In the area of operations Data analysis with QlikView as a better control of production resources and better quality analyses. The level of management can operate world-class performance management with the management cockpit and perform extensive business analysis. Interested parties are cordially invited to meet IWIS chains and more work at the QlikTalk Munich in personal dialogue and to learn how your company can take advantage of QlikView firsthand. Registration for the event is possible directly on the homepage of multi AG.


Value added by IT from any perspective IT professionals learn how she theGuard with the IT service management software! Service Management Center optimally manage virtualized IT environments and applications from end user perspective theGuard an overview of the possibilities, their entire IT with the SAP can a solution to manage SAP responsible manager within the framework of a release preview about the improved collision and environment testing of the change management software monitor SAP customers! SmartChange 2.0 inform the REALTECH AG, manufacturer of software products for enterprise-wide IT management and technology consulting firm presents IT service management from every perspective the focus on SAP, at CeBIT 2013 in Hannover from 5 to 9 March 2013 under the motto”. In the center of the exhibit hall, the IT service management solution is 3 stand E08 theGuard! Service Management Center, whose new features for virtualization management and real user monitoring, as well as their integration into SAP. IT service management from each Perspective of CIOs, IT managers, IT administrators as well specialist areas, can from their perspective about the functions and the value of the theGuard! Service Management Center information. REALTECH experts at the booth, show how to increase the availability of mission-critical applications, streamlined IT processes and reduces the cost of ongoing IT operations. Technological and conceptual basis for all IT service management processes in the theGuard! Service Management Center forms the central configuration management database (CMDB) by REALTECH. The intelligent database automatically detects all IT components, their status and their performance values and linked them to a comprehensive overview of the entire IT infrastructure.

On this basis, companies their infrastructure, business applications, complex Windows Server farms and virtualized components that are integrated into the classical monitoring monitor. The innovations of the theGuard! Service Management Center is also one of the end-to-end monitoring of Business, by the end user via the cloud, to the data center. This allows functions for the real user monitoring the real-time measurement of application performance from the end-user perspective and show transparent, what business processes are affected by performance issues. As an expert on infrastructures REALTECH continues IT infrastructure management, such as SAP customers with the software SAP in conjunction with the application SAP Solution Manager their entire IT operate infrastructure components such as databases, printers, network devices, PCs or PC software to the individual SAP applications on the application level. Interested parties can inform stand E08 on the trade fair stand in Hall 3 without obligation or in advance cebit under make an appointment.

More security for SAP development with theGuard! SmartChange 2.0 with the new version of theGuard! SmartChange IT organizations increase the quality, speed and efficiency of SAP change management projects and companies continue to increase the reliability SAP landscapes. Requirements, such as the development of SAP applications, system upgrades or releases can IT professionals with theGuard! Safe, efficient, and even automatically perform the SmartChange. “Experts from 6 pm until 8 pm show in the framework of an exclusive release Preview on the 06.03.2013, the new function return code forecast” in the form of extensive conflict, collision and environment testing. This SAP officer warns of possible problems when importing the changes in the production systems and delivers automated solutions. Interested parties can register get-smart under to the event. More info on the CeBIT fair are available at cebit under. Information about the theGuard! Software-portfolio are for all interested software available. Michael Buse